Privacy Policy
Your privacy is fundamental to our mission of helping traders achieve emotional balance and success.
Information We Collect
Account Information: When you create an account, we collect your name, email address, and encrypted password to provide you with personalized meditation experiences.
Trading Preferences: We collect information about your trading experience level, goals, and preferences to customize your mindfulness journey.
Usage Data: We track your meditation sessions, progress, and app usage to improve your experience and provide meaningful insights.
Payment Information: Payment details are securely processed by our payment providers and are not stored on our servers.
How We Use Your Information
Personalized Experience: We use your information to provide customized meditation recommendations and track your progress toward emotional trading mastery.
Service Improvement: Usage data helps us understand how traders interact with our platform to continuously improve our mindfulness techniques.
Communication: We may send you important updates about your account, new features, and educational content related to trading psychology.
Support: Your information helps us provide technical support and respond to your inquiries effectively.
Data Protection & Security
Encryption: All data is encrypted in transit and at rest using industry-standard encryption protocols to protect your sensitive information.
Access Controls: We implement strict access controls to ensure only authorized personnel can access your data, and only when necessary for service provision.
Regular Audits: Our security practices are regularly audited and updated to maintain the highest standards of data protection.
No Trading Data: We never collect or store your actual trading data, positions, or financial information from your brokerage accounts.
Information Sharing
We Never Sell Your Data: Your personal information is never sold, rented, or shared with third parties for marketing purposes.
Service Providers: We may share limited data with trusted service providers (hosting, analytics, payment processing) who are bound by strict confidentiality agreements.
Legal Requirements: We may disclose information only when required by law or to protect our rights and the safety of our users.
Anonymized Data: We may use anonymized, aggregated data for research and improvement purposes, but this data cannot be traced back to individual users.
Your Rights & Choices
Access & Portability: You can request a copy of all personal data we have about you in a machine-readable format.
Correction: You can update or correct your personal information at any time through your account settings.
Deletion: You can request deletion of your account and all associated data. Some information may be retained for legal or security purposes.
Opt-Out: You can opt out of non-essential communications and data processing activities while maintaining your account.
Questions About Privacy?
If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us.
support@tradecalmly.com